Brief terms and conditions - Traveling with Scandinavian Packages

• Rate validity: December 31st, 2013
• All prices are subject to any unforeseen changes and are to be confirmed individually at the time of booking.
• Unless other wise agreed, all tours are self guided (unescorted) and passengers are expected to start the tour from their own country to any airport in Scandinavia or other cities in EU at their own expense. We provide detail day wise travel plan for making sure our guests can have a pleasant self guided travel.
• Only Breakfast is provided. Lunches and Dinners can be offered as supplement only for group tours and are pre set as a - la carte is not possible.
• Any damages caused to the hotel rooms / Coach during your stay, shall be payable by the passengers. Scandinavian Packages (SP) will not be liable for the same.
• Standard check in time at the hotels in  Scandinavia is 15:00 and check out time is 12:00. In case of early arrivals, passengers can ask for room availability and leave luggage in the luggage room. Before leaving for sightseeing, passengers should check out and deposit the luggage in the luggage rooms. SP is not liable to pay in case the hotel decides to charge extra in case on non vacation of room as per the check out policy of the hotel.
• SP shall not accept any liability or responsibility for any damages, loss, injury, accident, death, breakdown, or irregularity, which may occur in carrying out the tour arrangement, weather conditions, strikes, war, quarantine and any other cause whatsoever and all such loss or expense must be borne by the passengers. Insurance policies must be carried by the passengers themselves while on tour.
• SP reserves the right to claim any additional expenses incurred due to delay or changes in scheuled of train, aeroplane, bus, ship or other services.
• Due to major international events such as Trade Fairs,  certain accommodation may be blocked. The itineraries may have to be altered / amended accordingly.
• We reserve the right to amend, alter, vary or withdraw any particular departure, excursion advertised.
• Once the tour has started, no refunds / alterations are allowed.
• There are no refunds for any services i.e. meals, sightseeing etc. which are not utilized in your tour.
• Transfers with in the city are arranged through taxi companies with due care but SP is not responsible in the event that the passengers are not able to locate the taxi drivers. This may be due to sudden rush, late arrival or any other reason at the airports, train stations, ferry terminals,etc.. In the event the passenger is not able to find the taxi, no compensation is provided by SP and the passengers must make their own arrangement to reach the destination.
• Cost excludes:
Porterage
• Any increase in the rate of exchange leading to an increase in surface transportation and land arrangements which may come into effect prior to departure. The tour price is subject to increase without notice if this rate changes substantially prior to departure.
• Any expenses of personal nature such as porterage, laundry expenses, wines, mineral water, food and drink not in the regular menu provided by us, minibar, telephone calls etc.
• Tips of any nature i.e. drivers, tour managers etc.
Cost of excursions, city sightseeing, entrance fees and local guides availed of by the passengers, other than that mentioned in the final itinerary

 About Scandinavian Packages:

Scandinavian Packages AB (SP) is a registered tour operator company based in Sweden with Organization number 556710-4889.

We want you to get the most out of your vacation. Please read this brochure carefully. Note what is included and what is not.

Climate & Clothing:

Since the climate is cold in most of the year around in Scandinavia, we recommend light woollens even in the summer time.

Tour Guides:

All our trips are of self guided nature. In case you need a dedicated tour guide, the same can be arranged at an extra cost.

Hotel Accommodations:

SP has chosen high standard accommodations that offer premium comfort, a variety of amenities and excellent service. Individual rooms may vary as to size, view and location. Most accommodations in Scandinavia are not air-conditioned as the normal summer climate is cool and comfortable. We will be pleased to provide examples of typical accommodations.

Baggage Handling:

Baggage handling is not included. Smaller handbags, overnight bags, carry-ons, cameras, camcorders, and all other personal belongings are the responsibility of the tour participant. Neither SP nor the Scandinavian tour companies will be responsible for any left / stolen items.

Meals:

Meals are included if agreed specifically in the tour itineraries. A Scandinavian breakfast is always included.

Transportation:

Included in the tour price is appropriate transportation within Scandinavia by air, coach, minibus, ship, train, express boat or ferry. The mode of transportation depends on the size of your group.

Entrance Fees:

Entrance fees unless specified in your travel itinerary is not included and has to be paid at the entrance separately.

Gratuities and Taxes:

Price for baggage handling, housekeepers and dining room service is not included unless otherwise indicated.

Occupancy:

Rooms are based on double occupancy rates, tour prices for one person are higher than for two or more travelers. Children above 5 years can be provided with an extra cot as a third person in the room. Please contact us to find specific information.

Children:

Children are welcome on the tour when accompanied by an adult. Following discounts apply for children:

0 to 2 years: 90%

2 to 5 years: 80 % (no extra bed)

5 to 12 years: 50 % (extra bed)

> 12 years: Full adult charges

Tour Participation:

Enjoyment of the tour will be greatly enhanced if tour participants travel lightly.

Itinerary variations:

In case of non availability of any sectors, SP reserves the right to make reasonable changes or substitutions to any tour itinerary, as we deem necessary, desirable or appropriate.

Deposit:

To ensure your bookings, full payment must be made within 14 days of receipt of our final invoice. We advise as early bookings as possible.

Discounts:

Please contact us for your group size and the package you are interested in we shall work out discounts applicable on a case basis.

Insurance:

SP strongly recommends that you purchase a comprehensive travel insurance policy that includes medical or any other travel related incidence locally in your country of origin.

Tour costs & conditions:

Payment:

25 % payment must be made immediately on confirmation of availability by credit card or through wire transfer by bank. Full payment must be made before 30 days of arrival date by direct wire transfer through bank. If the balance payment is made by credit card, 2% extra charges of the amount value shall apply. We send the bank detail and payment instructions on our invoice.

Tour Rates:

Tour rates are based on airfares, rates and tariffs in effect at the time of printing and are based on the value of the Euro relative to the Scandinavian currencies. Land costs are subject to change dependent on the strength of the Euro. Airfare fluctuations and government imposed increases and taxes may also affect the price of tours.

Tour Cost:

The price of tours described on this website includes land costs in Scandinavia. SP reserves the right to change any arrangement if we deem that to be necessary.

Flights:

SP will not be responsible for missed or delayed flights or any consequences thereof.

Transfers

Transfers with in the city are arranged through taxi companies with due care but SP is not responsible in the event that the passengers are not able to locate the taxi drivers. This may be due to sudden rush, late arrival or any other reason at the airports, train stations, ferry terminals,etc.. In the event the passenger is not able to find the taxi, no compensation is provided by SP and the passengers must make their own arrangement to reach the destination.

Luggage:

It is the responsibility of the tour participant to claim his/her own luggage from baggage claim at airports / cruise terminal and to move the luggage from the arrival area to the respective transfer points. Size limitations on luggage apply as per the airlines / cruise company rules and regulations. We advise you to travel lightly for your own comfort. Neither SP nor our associate companies will be responsible for left items.

Meals:

Meals if agreed are prearranged for groups. Notice of special dietary considerations must be given well in advance of tour departure. Drinks are not included with meals.

Tour Extensions:

SP will gladly work with tour participants desiring to have extra days in specific locations and customize their vacation plan as per valid visa dates. Contact us for your extension options.

Itinerary variations:

In case of non availability of any sectors, SP reserves the right to make reasonable changes or substitutions to any tour itinerary as we deem necessary, desirable or appropriate.

Smoking:

Smoking is not permitted on motor coaches, airplanes, restaurants, and all accommodations have smoking restrictions.

Cancellations and Refunds:

Following are the cancellation refunds applicable for any cancellations made due to unforeseen circumstances of the participant:

1) 60 days prior to departure: 90 % of invoice value is refundable

2) 59-31 days prior to departure:  75 % of invoice value is refundable

3) 30-15 days prior to departure:  50 % of invoice value is refundable

4) 14-1 days prior to departure:   25 % of invoice value is refundable

5) Canceling after tour commences: No refunds

Please note that the cost of any prearranged flight booking, train, cruise and any initial payment for guaranteeing the tour is non refundable and thus shall be deducted from the above amount.

Not included in the tour price:

Personal Expenses:

Room service, telephone charges, alcoholic beverages, snacks, valet and laundry services, taxis, or museum and site fees when on your own.

Special meals:

Meals not specified in the itinerary are the responsibility of the tour participant.

Tour Escorts, Tour Guides, and Driver Tips:

For group tours, the customary tips to tour escorts, tour guides, and motor coach drivers are not included and should be extended on a voluntary, individual basis as an expression of appreciation. Recommendations on appropriate tips will be sent with other information.

Cancellation by Tour Operator:

In the event of emergency, SP reserves the right to cancel any tour up to 30 days prior to departure for any reason. In the event that a tour is cancelled, tour participants will receive a full refund of all money paid and such refund will constitute full and final settlement to the tour participant for such cancellation.

Preparation and Planning:

After receipt of a reservation form:

1) We will inform you the cost and send you an estimated price.

2) We agree on a price, scope of our services and send you an invoice.

3) After you have made the payment, we wil send you a confirmation with a detail itinerary, additional travel information pertaining to places you will visit.

Passports, Visas, and Other Identification:

Travelers to Scandinavia must have a valid passport and visa is required as per the laws of individual countries of origin. We request that you furnish us with a photocopy of the information and picture page of your passport as soon as possible. This facilitates replacement of passports in case of loss or theft, and is necessary for verification of name, age and citizenship when traveling internationally.

SP Responsibility:

Scandinavian Packages AB is not responsible for and cannot be held liable for any injury, loss, damage, accident, detention, annoyance, expense or delay arising from (a) quarantine, strikes, force majeure, failure of any vehicle or means of conveyance to arrive or depart as scheduled, disturbances, government restrictions or regulations or through the acts or default of any company or persons engaged in conveying the tour participant or providing any tour service and other cases over which we have no control or (b) through any tardiness, misconduct or illegal acts on the part of any tour participant. Compensation for any mishap must be sought in the country where mishap occurred. SP reserves the right to refuse, accept, or retain any person as a member of any tour at any time.